I need to access my 2019 tax returns. I don’t have the PDF file and it is not in my emails?

See the instructions in our FAQ regarding how to access your previous years' tax returns. Once you click on download/print return (PDF), you can save it and/or print it.

Be sure you are logging in using the same account you filed your tax return in.

If you are unsure of your user ID. You can get a list of your User ID's and recover accounts by using The Turbo Tax recovery  tool.  Be sure to run the tool on all email addresses, if you have more than one.

Follow these steps to get help recovering your login information: 

1. Log out of all Intuit accounts including this user forum, or you could end up in a loop. 
2. Then clear your browsing history.
3. Close your browser.
4. Then reopen it, and go to Get Help Signing In!