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January 31, 2020
Question

I need to delete an account I created one account years ago and forgot I had it and so I made a new one but I want to delete the new one I made how do I do it

  • January 31, 2020
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1 reply

VolvoGirl
Employee
January 31, 2020

Just pick one and use it going forward.  

 

If you want to delete your current account, You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

To clear the information for this year use our clear and start over featurein TurboTax Online as long has you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, please see this TurboTax FAQfor more information:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444