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February 8, 2024
Question

I NEED TO PRINT MY DOCUMENTS IT KEEPS GOING BACK TO PAYMENT WHICH I ALREADY PAID

  • February 8, 2024
  • 2 replies
  • 0 views
IM DONE WITH MY TAX ALL I NEED IS A PRINTED COPY

2 replies

CatinaT1
February 9, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If you are using TurboTax Desktop, check for updates under the Online Tab.

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ 

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) 

 

Or - 

 

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

 

This will take you back in to the 2022 online tax return. 

 

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets 

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February 9, 2024

While you were in your return you clicked something that added to your fees.  Go to Tax Tools...Tools...Fees in the boxes and find out what the additional charge is.  If something you do not want you might be able to remove it yourself or might have to call customer service to get it removed.