Skip to main content
December 21, 2020
Question

I need to update my direct deposit information and my personal cell phone number but I am having difficulty.

  • December 21, 2020
  • 2 replies
  • 0 views
No text available

    2 replies

    Employee
    December 21, 2020

     

    Your banking information cannot be changed after your tax return has been filed and accepted.

     

    Banking information does not go from TT to the IRS until you file your 2020 tax return and it is accepted. The IRS will begin to accept  and process 2020 returns at the end of January 2021.

     

    You enter/change banking information in the FILE section before you file your 2020 return. Changing it on the TurboTax site does not do any good until you file your return and the IRS processes your return.   If they manage to start sending  out stimulus checks before you can change your information, we hope the IRS provides a way for you to change it with the IRS.  If your check goes to a wrong or closed account, it will be sent back to the IRS and then the IRS will mail a check to the address on your tax return.

     

     

    As for your phone number:

    https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

     

     

     

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Employee
    December 21, 2020

    TurboTax does not store your bank account routing and account number.  When completing your tax return you enter the bank routing and account number in the File section of the program.  The bank information is sent with your tax return to the IRS or your state. 

     

    See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927