Skip to main content
April 8, 2020
Question

I never received a Turbo Card, and when I called, they said they never received a request for one. How do I request another card or ensure I get my payment?

  • April 8, 2020
  • 1 reply
  • 0 views
No text available

1 reply

AkinaLO
April 8, 2020

Check your tax return to see of you opted in for the debit card or direct deposit.

 

Here's how to get in to see what you selected: 

  1. Open your return if it's not already open. 

  2. On the Tax Home screen with the amount of your refund and status, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets. 

  3. In the left menu, select Tax Tools then Print Center

  4. On the TurboTax Print Center screen, select Print, save or preview this year's return. 

  5. On the next TurboTax Print Center screen, select 2019 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms

  6. The information will be on the first page, Electronic Filing Instructions for your 2019 Federal Tax Return next to Balance Due/Refund

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"