Question

I never received my 2019 federal tax refund

Forum|Forum|5 years ago
January 22, 2021
2 replies
0 views

The IRS says they never received it yet you sent me an email that stated they accepted it

Employee

All you can do now is print it, sign it with a pen, and mail it to the IRS. If you still have the email from TT saying it was accepted, send a copy of that along as well. There is no penalty if you are due a refund.

L

lfairbanks

I used Turbo Tax 2019 to compute and send my 2019 federal and state income tax. The license code for the turbotax deluxe I used was [product key removed]. The state and federal returns were submitted electonically on Feb 14, 2020 and I received a notice that they were accept. I received the expected refund from the state of California but on March 12, 2020 I received a letter from the IRS asking for more information, including a copy of pages 1 and 2 of my return, supporting documents verifying income and withholding and a copy of their letter. I sent the requested information by mail on March 17,2020. I checked the IRS website several times over the next few months for the status of my return, and it always said processing. I never received my refund and when I checked the website again in Sept 2020, there was no listing or explanation of what the problem was.

When I used turbotax this year (5PYU-PMGJ-ABUN-LSF5) to submit my 2020 tax return last week, I received a notice that it was not accepted because the AGI provided by turbotax for last year did not agree with their records.

What should I do. I have double checks the 2019 return and I can find no problem with the information provided.

Lynn Fairbanks

M

Michelle R Coutermarsh

The IRS says they deposited it into some bank in UT. Total typo on my direct deposit #.

I've filed two form 3911s/no response and can't get anyone on the phone.

D

DaraLO

"If you entered a valid (but incorrect) account number that doesn't belong to you, there's usually nothing to worry about. Most banks won't deposit tax refunds into accounts where the names don't match. You can try calling the IRS to stop the direct deposit if your return hasn't been posted to their system yet. For security reasons, the IRS can't re-route your refund to a different account, so you’ll get your refund via a paper check."

Reference: What if I entered the wrong bank account for direct deposit?

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