Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday When calling the IRSdo NOTchoose the first option re: "Refund", or it will send you to an automated phone line. So after first choosing your language, thendo NOTchoose Option 1 (refund info). Choose option 2 for "personal income tax" instead. Then press 1 for "form, tax history, or payment". Then press 3 "for all other questions." Then press 2 "for all other questions."