I paid for the 5days earlier on my return and did not get.who do I talk to about this

Forum|Forum|1 year ago
February 20, 2025
1 reply
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I did not get my return 5 days earlier that I paid for$25

CatinaT1

If you don't get your deposit, there is a few reasons why that might happen.

Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund.
The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.

TurboTax Phone Number

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Abby2988

No thats bs, if any of those were the case why would turbotax be showing that i got my refund 5 days early instead of giving a refund or saying they wont be taking the 25$? Currently at this very moment i havent received my refund and turbotax is showing i received it yesterday the 19th