Question

I paid my federal tax via credit card through TurboTax. However, the IRS still sent me a bill for that same amount. How do I resolve this? Via TurboTax or the IRS?

Forum|Forum|4 years ago
January 17, 2022
2 replies
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As explained, in 2020 I owed the IRS money after filing my return. I used TurboTax's pay by credit card option to pay the remaining balance and have the charge on my credit card statement. I have now just received a bill from the IRS for that exact same amount. Do I need to resolve this through TurboTax or the IRS?

TurboTax Online

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xmasbaby0

Employee

You have to resolve it with the IRS. TurboTax cannot intercede on your behalf with the IRS. Call the number on the notice you received from the IRS and then follow instructions to show them the proof that you paid your tax due by providing the IRS with a copy of your credit card statement.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SteamTrain

Employee

IF the charge in your Credit Card account is from Intuit-TurboTax....then that charge was just for the turbotax software fees, and did not pay the IRS.

The IRS taxes-due payment would have to show up as a payment to one of the other CC tax providers that the IRS uses (not sure who they used for 2020 taxes....this year it's ACI Payments, or Pay1040, or payUSAtax . At least, that's who they show on the IRS's direct pay website.)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*