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4 replies

Employee
June 14, 2022

TurboTax does not pay your tax due.   Do you mean that you put banking information so that the IRS could debit your account for your tax due?   What did you enter----maybe you entered the information incorrectly.

 

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-review-the-method-i-chose-to-pay-my-federal-income-tax-with-after-filing-with-turbotax/00/27416

 

 

 If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website. 

 

https://www.irs.gov/payments

 

 

https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212

 

 

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-money-order/00/26403 

 

 

To apply for a payment plan with the IRS

 

Apply Online for a Payment Plan

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Employee
June 14, 2022

How did you pay it?  Has it come out of your bank account? Maybe your bank account info was wrong and they couldn't take it out of your account.  If you paid it then send them a copy of your check or bank account showing it coming out.  

 

Was the bill for the amount you owe or is it a bill for more?  The IRS has been adjusting a lot of returns this year.  

June 14, 2022

I'm having the same problem. I set up the electronic withdrawal and I also got a late fee. 

VolvoGirl
Employee
June 14, 2022

How did you select to pay it?  Did you enter your bank info for the IRS to pull it out?  Maybe your bank account info was wrong.

 

You can pay the IRS directly at

https://www.irs.gov/payments

June 14, 2022

Is there a way to check what you typed from your previous tax returns on the website? All I see are documents and xxxx-ed out numbers for deposit.

June 14, 2022

Same here. Turbo Tax does not let you E-file if you have a balance due and you dont include payment at time of e-filing. I also had a refund due from the State. And again TurboTax will not let you e-file for that refund if you dont also pay the IRS balance due FIRST. Both have to be done...IRS first then the state.

So why all of a sudden 2 months later do I get a bill from the IRS? The banking info was correct. I messaged TurboTax but of course received no reply. Trying to get an agent on the phone at the
IRS has been impossible so far.

Dont know what to do. Any one ever get a reply when you tried contacting TurboTax?

Employee
June 14, 2022

@DuskiPW You can easily tell the software that you will mail a check to pay your federal tax due, and then you certainly can e-file your federal return.    Whether you follow through and actually mail a check is on you.   TurboTax never knows how, when or even if you pay your tax due.    If you enter incorrect banking information for a debit or do not mail a payment or pay online, then eventually you will hear from the IRS asking for payment with interest.   If you have bank or credit card records to prove that you paid, then you can provide the proof to the IRS.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
June 14, 2022

Thanks. It was the correct bank account that was input. The same account was used and charged/efiled the same night for my brother's tax return. I definitely got an error message telling me that I had to file the federal first. I took a screenshot of it and printed it. And i screenshot the page showing the acct number and all too.

I was trying to file and get the state refund of $1988 first before paying the IRS $4103. I've used TurboTax for over 20 years and never had this particular problem. 

 It was paid from a business account and many pages of statements to go thru so I thought i would try here first.

Thanks for trying to help. I'll just have to pay it again. Thank goodness the interest is only about $25.