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June 1, 2019
Question

I paid TurboTax with a wrong card that I would like to replace with another card. Would you please return the amount I paid back to my account? I’ll pay with another card

  • June 1, 2019
  • 2 replies
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2 replies

Critter
Employee
June 1, 2019

Sorry, that is not an option .

June 1, 2019
Why not and your answer is. It helping
Critter
Employee
June 1, 2019

Ok ... if you really want to try you can talk to TT support in the morning HOWEVER the refund to the other card will take at least 10 days to reverse but the new charge will happen immediately  IF  TT will do it at all.  This is not your best choice but if you want to waste a couple of hours getting it done you can ...

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/