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December 2, 2020
Question

I received a notice rom IRS that they have recalculated my 208 return and I owe tax due to the sale of my home? Turbo tax filed my return. Can they help me with this?

  • December 2, 2020
  • 2 replies
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Who do I speak with at Turbotax to help me with a letter I received from the IRS?

2 replies

Employee
December 3, 2020

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

 

 

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

AUDIT SUPPORT

 

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
rjs
Employee
December 3, 2020

If you purchased Audit Defense for your 2018 tax return, call TaxAudit at 877-829-9695, or report your IRS letter on the TaxAudit.com web site. Do not contact the IRS until you have spoken to TaxAudit. They may contact the IRS on your behalf.


If you did not purchase Audit Defense, you can get help with your IRS letter from TurboTax at the following link.


We can help you with your IRS letter

 

Critter-3
December 3, 2020

Sounds like a form 1099-S was issued for the sale of the home and you failed to enter this on the return as required.  LOOK in the closing docs  for that form.    So you can use the amendment program to enter the sale to report the basis and the possible exclusion of the profit.  Then send this info to the IRS to refute their position. 

 

1099-s-2018.PNG