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June 7, 2019
Question

I received my Visa card for my tax return in the mail a while ago but I misplaced it is there a way to get a new card sent or to get it as direct deposit instead ?

  • June 7, 2019
  • 3 replies
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3 replies

Employee
June 7, 2019
For help with your pre-paid Visa card:
Call  (888) 285-4169

If your return has already been filed and accepted it is too late to change how you want to receive your refund.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Employee
June 7, 2019
When you phone that number, listen to all the choices first.   One of the choices will be "to report a card lost, stolen, or never received."   I believe when you do that, they cancel the first one and send a new one with a different card number.
Employee
June 7, 2019

When calling that number, select Option 1, then 2.