Question

I received two refunds but its not the amount I was expecting?

Forum|Forum|4 years ago
March 21, 2022
1 reply
0 views

I was advised I would get around 1600 for my tax return. I saw 404 come back from the Franchise tax board (with the deduction from Turbo tax or it would have been like 520). Then I see another random one for 534 from TPG PRODUCTS. That does not equal 1600. Is there going to be a 3rd installment sent to me? or should I be contacting someone?

VolvoGirl

Employee

Federal and state are completely separate. They come from different places at different times. Franchise Tax Board is your state refund. They don't take the fees out of a state refund. So that's all you are getting. The state will mail you a letter saying what they changed.

You can only have the fees deducted from a federal refund. TPG is the 3rd party bank your refund goes through to take out the fees. If the IRS reduced your federal refund they will mail you a letter.

Check each tax return. How much refund for federal and for state?

N

nelsonb7Author

Thank you for your quick response. I know they are two different funds, but they are not correct. My state was supposed to be 520, but I only got 404 so something was deducted. Then my Federal is supposed to be 1,081 but I only got 500 and something. Should I be calling the federal to find out how 600 is missing?

V

Vanessa A

If you did not receive a letter yet, watch for one from both the state and federal government. A couple reasons could be:

You owed back taxes, child support, student loans or something else that caused your refund to be Offset to pay some of the past due debt. You should have received a letter if this was the case.
Something was not reported correctly on your return and the IRS recalculated your return causing you not to have a refund. This could include things such as missing income or inaccurately reported income (ex. you entered $5,500 for your W2 box 1 instead of $15,500)

You should look for a letter from the IRS and if you do not have one or do not receive one, you would need to call the IRS at 800-829-1040 as no one else would have the answer as to why your refund was reduced.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"