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April 14, 2025
Question

I started doing the taxes on TurboTax, however, I would like to delete/cancel acct. since I filed an extension and when ready to file, we will not be using turbo tax.

  • April 14, 2025
  • 2 replies
  • 0 views
In addition to my question above, Please let me know how to delete all the information I've inputted (so far) and cancel the turbo tax account completely.

2 replies

VolvoGirl
Employee
April 14, 2025

You can try to clear you return but you can not delete your account. How to delete/clear your Online return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

You can call in and ask them to deactivate it. Contact Customer Service at
https://support.turbotax.intuit.com/contact/

VolvoGirl
Employee
April 14, 2025