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April 18, 2020
Question

I used the Get My Payment site and it said my check was deposited on the 15th, its the 18th and it is still not there. Its the correct bank info. What should I do?

  • April 18, 2020
  • 1 reply
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1 reply

Employee
April 18, 2020

Wait another couple of work days. If it doesn't show up and you know the information is correct and the account is in your name, then you will have to advise the IRS when they send you a letter in 15 days from the date they sent the deposit. We don't know what options the letter will give you. 

 

If the bank refuses the direct deposit, the IRS will issue a check and mail it to the address on your latest tax return. 

April 18, 2020

Is there any way I can see my whole card number to check if they didn't get one number wrong? They only showed me the last four and they are correct, but I just want to make sure.

Employee
April 18, 2020

There is no way that I'm aware of.