Question

I’ve already paid turbo tax to prepare my 2018 taxes, how do I get turbo tax to efile them?

Forum|Forum|6 years ago
March 11, 2020
2 replies
0 views

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TurboTax Deluxe Online

Employee

TurboTax Online for 2018 is now closed. You can't e-file a prior-year return. You must purchase and download the Desktop (CD/Download) version of TurboTax, prepare and sign your return, then mail it in. The TurboTax FAQ I'm linking below explains:

How do I prepare a prior-year tax return?

Here's a link to the TurboTax webpage where you can purchase 2018 software.

https://turbotax.intuit.com/personal-taxes/past-years-products/

I'm not sure what you're referring to when you say you already paid TurboTax to prepare your 2018 return. When did you do that? Please clarify and I'll see if I can help.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

A

alaine 11

i paid for 2018 to efile my tax i completed my taxes and efile them but they was rejected i don't know why, and i was not aware of it at the time.

VolvoGirl

Employee

What did you pay for? Did you pay last year for 2018 online version? Or did you buy the Desktop program?

You can't efile a prior year return. You have to print and mail it.

If you used the Online version. How to finish a return you started online

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/01/26322

C

cdejesus--20199

I paid the online version

X

xmasbaby0

Employee

@cdejesus--20199 Yes---so now you contact customer support. They verify that you paid for the online software and then they give you a download of the desktop software.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**