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February 19, 2025
Question

I want to make a refund. I applied but I still don't get any notice about that.

  • February 19, 2025
  • 1 reply
  • 0 views
I want to make a refund. I applied but I still don't get any notice about that.

    1 reply

    Employee
    February 19, 2025

    Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

     

     

    When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

     

    First, check your e-file status to see if your return was accepted: 

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    If the IRS accepted it, what does it say here?  

    https://www.irs.gov/refunds         

      Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    February 22, 2025

    I meant to return my money back for the service. 

    Employee
    February 22, 2025

    @ihor-voitsytskyi 

     

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**