Question

I was accepted for a refund advance but haven’t received it. why?

Forum|Forum|6 years ago
January 31, 2020
11 replies
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I was initially approved after I filed for a $500 advance and it’s been well over 48 hours since both federal and state have been accepted and no advance as of yet with a $0 balance still. In my email, I got the mass email that then said “even though you may have not been approved for a refund advance” though I took a screenshot of the $500 I was approved for after filing and it being approved. What is the problem? I seen advertised that TurboTax gives an advance an hour after being approved and of course it says “up to 48 hours”. I have my temporary card info for online purchases but that’s not working as the balance again, says it’s $0.

TurboTax PLUS Online

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M

MiggyD 911

I was hoping to get the advance so I could do much needed repairs on my house

X

xmasbaby0

Employee

@MiggyD 911

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-refund-advance-program/L4ljXp6TI_US_en_US?uid=lrp7nbvp

https://turbotax.intuit.com/refund-advance/

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

You’re 18 or older
Your expected federal refund amount is $500 or more
You’re not a resident of North Carolina, Connecticut, or Illinois
You’re e-filing your federal tax return with TurboTax
Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
You aren’t filing on behalf of a deceased taxpayer
You must report income on a Form W-2, 1099-R, or Sched C
You must open or have an existing Credit Karma MoneyTM checking account1.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**