Question

I was approved for a refund advance and now it’s telling me I don’t qualify. I usually get the max amount for my advance. Is there something wrong with the advance?

Forum|Forum|2 years ago
January 7, 2024
2 replies
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TurboTax Deluxe Online

A

Anonymous_

Employee

https://turbotax.intuit.com/refund-advance/

M

Mike9241

you won't get the advance until the iRS accepts your return whic won't be until about 1/21/2024. Right now it's sitting on Turbotax servers waiting for the iRS to open e-filing.

S

sandersdemeitricAuthor

@Mike9241 I’m talking about the prequalify refund which I was approve for ($500..I usually get the maximum that is allowed of 4,000).

I had to make some changes to my refund then I went to review and finish and I was then told I did not qualify for advance refund.

M

Mike9241

only Turbotax can tell you the reason because we can't see your return. However, as I stated earlier you have to wait until efiling opens (around 1/21/24) and the IRS accepts your return. Sometimes the Turbotax messages are somewhat cryptic.

did you read the criteria for refund advance

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-advance/L52Mg0G5u_US_en_US?uid=lr3z1tld