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January 28, 2020
Question

I was approved for the advance and my taxes were accepted yesterday and the refund still hasn't loaded to my card. How long will it take to get it?

  • January 28, 2020
  • 1 reply
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1 reply

BrandiLO
Employee
January 29, 2020

One hour after the return is accepted, you should get the temporary card information via email (please check your Inbox/Junk/Spam folder) which then has to be set up with an online account. Forty-eight hours after acceptance, your advance money will be available on the virtual card.  For more information, please click here.

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