Question

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

Forum|Forum|2 years ago
November 25, 2023
2 replies
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TurboTax Self Employed Online

Employee

You will have to contact Support for a refund.

How do I contact TurboTax? (intuit.com)

Employee

Sorry but the online fees are to prepare the return, whether you efile OR print and mail. You can still mail the return. Why did it reject?

it says my state return rejected so it ended up rejecting my whole tax return and i filed 9months ago so i just want that fee back so i can handle business elsewhere.

Employee

Oh, did you use the Desktop installed program? Yes you can ask for the $20 or 25 state efile fee back. But if the state rejected it would not have rejected the whole return including federal. Why did it reject? Did you ask when it rejected? We could have helped you fix it.