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March 11, 2022
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Identity Protection PIN

  • March 11, 2022
  • 4 replies
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They are asking me for my Identity Protection PIN to be able to file ? They keep rejecting me 

I don’t have the letter anymore that has that number ? Where do I get that number Identity Protection PIN

    Best answer by bluedeb

    Retrieve Your Identity Protection PIN (IP PIN)

    https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin#:~:text=If%20you're%20unable%20t....

     

    How do I add or remove my 6-digit IP PIN?

     

    Follow these instructions to enter your IP PIN or to remove one that you accidentally entered.

     

    1. Sign into your TurboTax account.
    2. Open or continue to your return if you don't already have it open.
    3. In the Search bar type "IP PIN" (don't forget the space) and then select the Jump to link in the search results.
    4. On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
      • If you need to remove the IP PIN, select the trash icon.
    5. Select Continue, then select Done.

    https://ttlc.intuit.com/community/entering-importing/help/how-do-i-add-or-remove-my-6-digit-ip-pin/00/25853

    4 replies

    Cass0317
    March 11, 2022

    Please see the TurboTax FAQ below to help correct a rejected return due to your PIN:

    How do I fix e-file reject IND-031-04 or IND-032-04?

     

    If you need additional assistance, please feel free to reach out to us.

    bluedeb
    bluedebAnswer
    Employee
    March 11, 2022

    Retrieve Your Identity Protection PIN (IP PIN)

    https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin#:~:text=If%20you're%20unable%20t....

     

    How do I add or remove my 6-digit IP PIN?

     

    Follow these instructions to enter your IP PIN or to remove one that you accidentally entered.

     

    1. Sign into your TurboTax account.
    2. Open or continue to your return if you don't already have it open.
    3. In the Search bar type "IP PIN" (don't forget the space) and then select the Jump to link in the search results.
    4. On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
      • If you need to remove the IP PIN, select the trash icon.
    5. Select Continue, then select Done.

    https://ttlc.intuit.com/community/entering-importing/help/how-do-i-add-or-remove-my-6-digit-ip-pin/00/25853

    April 18, 2022

    Took me a while to find it in my TT premiere.

     

    Hitting the search "button" and then typing "IP PIN" in the search bar did not provide the expected results.

    Instead, clicking on "Search Topics", typing "IP PIN", selecting "IP protection PIN", jump to -- did the trick.

     

    Small but important difference "Search Bar" vs. "Search Topics"

     

    May 2, 2022

    my identity protection # [removed]

    Employee
    May 2, 2022

    @ daikin67 wrote:

    my identity protection ######


    This is a public Internet forum.  You should not post any personal info in this public forum.  You can edit your posting above to remove it.  To do that, click the tiny blue 3-dot icon just to the right of your comment and click "Edit."

     

    Is that a 6-digit IP PIN (Identity Protection PIN) provided by the IRS to certain victims of ID theft or those who opted-in to that program?   If so, why are you posting the IP PIN here in the public user community forum?   What do you need to know?  Do you want to know where to enter it in your return?

     

    If you're wanting to know where to enter it, here are 3 ways to get to the right place to enter the IP PIN.  You only need to use one method.   You can choose which method works for you the best.

     

    • Open your return inteview, then click in the top right on SEARCH.
    • Enter the term IP PIN without quotes.  When entering, ignore the dropdown menu, and instead click the small magnifying glass on that same line.
    • Then click on Jump to IP PIN.

    Or here's a second way (Online TurboTax only) :

    • With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
    • In the Tools window choose TOPIC SEARCH.
    • Enter the term IP PIN without quotes.
    • In the selection list highlight IP PIN and click GO.

    Or here's a third navigation method (Online TurboTax) :

    • With your return open, in the left menu column, click Federal.
    • Then at the top of the screen choose  Other Tax Situation
    • If this is your first time in that section, answer the preliminary questions, and it may ask you if you have an IP PIN.  If so, indicate "yes", and keep following the screens as it guides you to enter it.
    • If it doesn't, such as if you've previously been in that section, click on "See all uncommon tax situations" to see all the topics in that section.
    • In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.
    March 29, 2023

    I figured this all out, mostly because it's the second year in a row I forgot to set the PIN before filing, so had to set it and refile. It's not in the normal flow so it's easy to miss. It would be nice if when importing, TurboTax could import the fact I had a PIN last year, and prompt me for it this year, or maybe just always prompt for it with "I don't have one" as an option.

    February 7, 2024

    So how did you fix it? 

    How were you able to create your PIN ID?