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May 27, 2021
Question

If I elected to have the tubotax fees withheld from my federal tax, why I'm receiving an email saying it will be deducted from my bank account?

  • May 27, 2021
  • 1 reply
  • 0 views
I have not received my federal taxes yet. So I don't understand why I Turbotax is trying to deduct their fees from my bank account instead of what I elected which is from my federal taxes amount.

1 reply

VolvoGirl
Employee
May 27, 2021

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.