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July 16, 2021
Question

If I have not received my refund yet, how can I pay my fees

  • July 16, 2021
  • 1 reply
  • 0 views
I opted to pay my fees out of my refund but I haven't received it so how will y'all get a payment before I get my taxes

1 reply

July 16, 2021

Hi Charlottebriskey,

 

Thank you for posting your question in our forum!

 

As you may remember Charlotte, to be eligible to pay your TurboTax fees with your Federal refund, you were required to sign a consent form to file your tax return electronically, with bank account related information that authorizes TurboTax to serve as the primary receiver of your tax refund so that they may be able to collect their fee in advance of you receiving the net remaining funds. 

 

In retrospect, should your Federal refund be withheld by the Federal government for any outstanding lien from the Federal or State government, you have also authorized TurboTax to in turn auto-debit your bank account to obtain those fees by providing you prior notification at least a minimum of a week in advance.

 

I hope this answer is helpful to you Charlotte.

 

Regards,

 

Alan S.

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