If IRS and SBTPG both list my federal refund as being sent to Turbo Tax, with a DDD of 2/25/2025. Why has it not been deposited or even showing on TurboTax/credit Karma?

Definitely. I will never use them again. Too many things were left in small print where I wouldn’t notice, and they use deceitful words and phrases that lead people on and the truth isn’t revealed until after when it’s too late to change your mind. I filed and was offered the option to have fees taken from my refund, which I accepted. It then asked which account I want to use, it showed my credit karma account from last year as an option with “get your refund 5 days early “ advertised next to it. It isn’t revealed until afterwards that it only applies if I pay upfront instead of paying from my refund, so why advertise it and lead me on after I initiated the payment from my refund? It no longer applied to me therefore it shouldn’t have been advertised. Of course it’s my own fault for not “reading the fine print “ first, I put too much trust in them. I won’t use them again because it rubbed me the wrong way, and it also wasn’t revealed until after that I would be charged $40 for them to intercept my refund and take their fees from it. Had I paid upfront I would have had my refund credited to my account already and saved $40. The IRS sent my refund to their bank yesterday, and I still don’t have a deposit in my CK account. I won’t use them next year. I ran the numbers for the sake of curiosity through a free file USA site and my refund would’ve been the same. Everyone the filed with the free service got their refund deposited early and didn’t pay a dime. LOL Looks like that’s the way to go next year.

Once the IRS approves their refund, TurboTax is notified and we’ll attempt to transfer their refund to their bank account. TurboTax sends the customer an email letting them know if we were able to successfully deliver their refund up to 5 days early, or if we were unable to expedite their refund. If we were successfully able to deliver their refund up to 5 days early, they can expect to see their refund in their bank account the same day they received an email from us.

@downardmommy2489