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March 21, 2021
Question

If it says the irs has accepted my tax return, but on here it says I haven't filed?

  • March 21, 2021
  • 2 replies
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I filed my rtax return and the IRS has accepted it and on this site it says I haven't filed my tax return. What's wrong?

2 replies

Employee
March 21, 2021
March 21, 2021

are you in the account you used to file the 2020 return. many users have multiple accounts.

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-account/00/25659 

look for the line where it says you can use your phone number to recover your account - click on it.