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January 27, 2020
Question

If my advance loan thru Turbo Tax is denied, Will I still receive the Green Dot (loan) card and receive my refund thru the Green Dot (loan) card?

  • January 27, 2020
  • 1 reply
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1 reply

BrandiLO
Employee
January 28, 2020

If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. Please click here for more information. 

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