okay I understand that possible suggestion. However, my situation is almost the same as the person who asked this question. only the confusion is that the WMR site had the same information as of yesterday and indicated 'accepted' on the WMR site.. even for a good week or so.. and then today it now says information is incorrect.. It's not incorrect.. so why on earth would the WMR site now all of a sudden be showing that my information is not correct.. can you please help with this ? it was showing and now incorrect information? I double checked tripple checked and quadruple checked.. it's not incorrect.. it's the same input factors as it's been for a good week or so.. I'd like to know why the WMR site is ALL OF A SUDDEN showing i entered incorret information?? Also, the turbo tax log in area still shows 'accepted' and still shows the EXACT same information needed for the WMR site.. so this is rather troublesome to now see this on the WMR site. please address this if you could.. thank you

DMarkM1

Try clearing your browser history and signing back in to the IRS Where's My Refund? site. That may clear it for you.

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M

Mock

If your Federal return has been accepted, you can try looking it up at Where's My Refund? Sometimes it may take a little longer to show up in their system. If you still are not able to check it online you can try calling the automated hotline instead at 1-800-829-1954.

Please see FAQ, on some possible reasons why you are not able to track your refund at this time: https://ttlc.intuit.com/replies/4242575

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sassyma44

It was accepting my information till today now it says its not thr right information

J

JakailaLO

@sassyma44 please see the answer posted above from ChondelLO

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Hi

I write everything correctly and keep said the information is wrong

X

xmasbaby0

Employee

@Cmatias

Better check to make sure your return was accepted.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds Or does your account say “Ready to Mail?”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Lviper-75

I filed my return back on April 19th. Got all 3 emails. It was accepted. Waited and waited, kept telling me for weeks it was still processing, now when i go on the website it asks me to confirm my filing date, status, and whether i did it electronically or paper. But when I go on the app, i get the same message over and over that i have entered invalid information

WTF, can’t the IRS get anything right??

E-file

Please be sure you are only entering your Federal income tax total when checking the amount, do not include State and also make sure you are using the correct SS#, it has to be the number of the person filing taxes.

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D

Diamond-2000

All my information is correct

P

Peachespac

Mine is also saying wrong info when everything is correct.

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SHONAHUTCH

Mine says it’s wrong too

X

xmasbaby0

Employee

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 20 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

C

cathlynn1994

Mine is also doing this & I entered the right amount. Not the total.

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Dodom252002

It must be a glitch in their system. It is telling me the same thing but when I called the automated line, it updated me. My information was correct and only included my federal return amount m