Skip to main content
July 7, 2020
Question

Income tax

  • July 7, 2020
  • 1 reply
  • 0 views

I have paid for my taxes out of my checking account, call and my taxes was not filed to South Carolina income tax,They were done by turbo taxes.Why was my taxes never sent .When I have paid.

    1 reply

    VolvoGirl
    Employee
    July 7, 2020

    Double check your bank account and see what/who was paid and if the payment went through.  Then only the state can tell you if they got your payment.

     

    Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

    https://ttlc.intuit.com/community/refunds/help/what-are-my-options-for-getting-my-state-refund-or-for-paying-any-state-taxes-i-owe/00/25954

     

    Or you paid but your return wasn't filed?  Did it reject?  

    Did you efile the state?  Maybe you didn't finish filing it.  Was your state return Accepted?  Double check your efile status here

    https://turbotax.intuit.com/tax-tools/efile-status-lookup  

     

    When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

     

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say for state?

     

    If it didn't go through you can try to efile it again or you will have to print and mail it.  Did you efile federal?  Was it Accepted?    How to file state after federal

    https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-state-after-i-already-filed-my-federal/00/26811