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October 17, 2022
Question

INTUIT emailed me saying my e-files were rejected

  • October 17, 2022
  • 1 reply
  • 0 views

INTUIT emailed me that my returns were rejected, but Turbotax still says the status is "PENDING".    Which one should I believe?  The email says I should open Turbotax and it should give me options to fix the issue.  I can't find such a thing.  What do I do now?  Their phone help really is a joke.

    1 reply

    Employee
    October 17, 2022

    You should try contacting Support again.

     

    What is the TurboTax phone number? (intuit.com)

    YD50_2Author
    October 17, 2022

    Thanks for your reply.  I did try calling them multiple times.  Each time I just got a computer, and it was not helpful at all.  It asks for my SSN.  Then it says it can't find anything.