Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
D
danetlola
February 17, 2025
Question

IRS account help

  • February 17, 2025
  • 1 reply
  • 0 views

Hi. I am getting a refund this year. I filed on 02/09/25.PATH ACT.  Transcripts for 2024 only show credits so far but I looked at my account  and I see for tax year 2024-You owe instead of $0.00 like all previous years it's says: Info with 

"Your Information Is Not Available at This Time

If you requested an adjustment to your account your information will not be available until that transaction is complete."

 

I dont understand why I see this. Is this normal while path act is processing? Thanks for any info on this.

1 reply

CatinaT1
CatinaT1
February 17, 2025

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Due to PATH Act, the IRS holds refunds for EITC/ACTC customers until March 3.  

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

 

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification