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March 25, 2024
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IRS delay solar tax credit

  • March 25, 2024
  • 2 replies
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My return was accepted by the IRS on 2/10/24 and still no movement from processing. Only thing different this year is the solar tax credit for my solar system installed. Can get a hold of anyone at the IRS and its frustrating. 

    Best answer by DoninGA

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 3 for all other inquiries
    It should then transfer you to an agent.

    2 replies

    DoninGA
    DoninGAAnswer
    Employee
    March 25, 2024

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 3 for all other inquiries
    It should then transfer you to an agent.

    JoviePAuthor
    March 25, 2024

    Thank you so much! Appreciate the assistance

    April 11, 2024

    My refund was accepted the same date as yours and I also did the solar credit. I contacted the IRS several times and they keep telling me that I have to wait 10 weeks. They will either process it or send a letter. Honestly, I think they are just sitting on it because of the credit.

    JoviePAuthor
    April 26, 2024

    Was finally able to speak with a rep at the IRS. She is now sending a ticket to "errors/resolutions" and I now have to wait 30 more days for either my refund or letter response in the mail. If not then I was instructed to call back again after the 30 days.