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June 1, 2019
Solved

IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

  • June 1, 2019
  • 3 replies
  • 0 views
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    Best answer by DoninGA

    Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees deducted.  The third party processor will then deduct the fees and attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

    For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://cisc.sbtpg.com/index.aspx

    Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

    3 replies

    becky451Author
    June 1, 2019
    Yes I did.
    DoninGA
    Employee
    June 1, 2019
    Did you request to have the TurboTax account fees deducted from the federal tax refund?
    DoninGA
    DoninGAAnswer
    Employee
    June 1, 2019

    Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees deducted.  The third party processor will then deduct the fees and attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

    For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://cisc.sbtpg.com/index.aspx

    Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information