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July 2, 2020
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Irs has no info on my return

  • July 2, 2020
  • 1 reply
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Turbo tax says my return was accepted but the irs website and hotline both say they can't find any information on my tax return. Should I refile?

    Best answer by xmasbaby0

    How long ago was your e-file accepted? 

     

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

    Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

     

    Your federal refund amount is on line 20 of your Form 1040

     

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    1 reply

    xmasbaby0Answer
    Employee
    July 2, 2020

    How long ago was your e-file accepted? 

     

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

    Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

     

    Your federal refund amount is on line 20 of your Form 1040

     

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    SsicknAuthor
    July 2, 2020

    Ok you were right was entering the combined amount. Butnote it just says processing would that be because of the staging problem do to covif-19 or does that mean there is a problem with my return?