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September 5, 2020
Question

Irs says mistake made on 1040, I found the error and the error was made by Turbotax. How can Turbotax help me now?

  • September 5, 2020
  • 1 reply
  • 0 views
An incorrect number (sum of my income) was placed in4a, but my spouses income was not. However, both incomes were placed in 4b properly. IRS said that my spouses income was not included and I owe taxes.

1 reply

Critter-3
September 5, 2020

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

                                                
If you did not purchase Audit Defense:


TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/