Question

IRS sent an overpayment check to you guys and we never received check from you guys. They sent it back in April. What's going on?

Forum|Forum|5 years ago
August 4, 2020
1 reply
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I called IRS to follow up on overpayment refund we didn't received. We were told it was sent to turbo tax back in April. It's now August and haven't received not even a letter regarding this matter

TurboTax Live Deluxe Online

X

xmasbaby0

Employee

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**