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April 3, 2020
Question

Is any one that file tax with turbo tax received their refund already. Filed my tax since january 29 and still haven't received it yet

  • April 3, 2020
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1 reply

Employee
April 3, 2020

Yes, millions of people who use TurboTax have received refunds.   People who receive refunds and are happy are not going to post in a user forum.  Only folks who are having problems.   We can tell you how to check on it.   First you need to be sure it was successfully filed.

 

Did you efile, or did you choose to print and mail the return?  If you filed by mail, it can take about 6 weeks to get a Federal refund.


If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

If the IRS tool says it is still being processed,  we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571