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March 4, 2020
Question

Is anyone else having problems printing all pages relating to their 2019 tax return?

  • March 4, 2020
  • 2 replies
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2 replies

Employee
March 5, 2020

If you efiled, has your return been accepted?   If not yet accepted, it's best to wait until it is, then your return PDF should also have the electronic postmark in it.   But the following may explain your current issue:

 

After one has efiled and been accepted, it can sometimes take a return PDF a while to update and become available at the Tax Home.   You didn't say "how" you are trying to print.    If you can't use the Download/print button at the Tax Home or the "Download/print the PDF" link in the section "Your Tax Returns & Documents", or if you're getting incomplete documents when you use one of those methods, here's an alternate way to print by opening the filed return back up to print at the Print Center.

 

  • Log in and at the Tax Home or in the section "Your Tax Returns & Documents" for 2019, look for a link "Add a State."
  • Click on "Add a State."  (you don't really add one.  That's just to open your return back up.)
  • After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
  • Then choose "Print, save, view this year's return."
  • The next screen should offer some options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
  • See if one of those PDFs has what you need.

 

Many printing problems can be resolved by installing the latest version of Adobe Reader. Test that your printer is working by trying to print from another program, such as Microsoft Word.

 

Please click the TurboTax FAQ link, listed below, to learn more.

https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/27086

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February 8, 2021

printing your state is so faint you can hardly read them.  Also, the work pages do not ptiny (nlanl pages).

February 8, 2021

Please click here to troubleshoot printing issues. 

 

If you are still having trouble, please click here to contact customer service. 

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