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April 12, 2025
Question

Is the system overload on the documents section? I have had just a circling black line for the last 30 or more minutes since I tried to access to download my tax info

  • April 12, 2025
  • 1 reply
  • 0 views
Is the system overload on the documents section? I have had just a circling black line for the last 30 or more minutes since I tried to access to download my tax info

    1 reply

    CatinaT1
    April 14, 2025

    You can try these steps to resolve if you are using the online version:

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window
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