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L
lschaul
April 16, 2025
Question

Is there a problem with the print center? I just get black pages when I print my return.

  • April 16, 2025
  • 1 reply
  • 0 views
No text available

    1 reply

    SteamTrain
    SteamTrain
    Employee
    April 16, 2025

    @lschaul 

    A couple things you can try.

     

    When you try to print the PDF, a print window shows up.

    1)  look for the checkbox to check...."Print in Greyscale".....then try printing one page to see if that worked.

     

    or

    2)  Uncheck the Greyscale checkbox, then click on the "Advanced" box...then look for and select the "Print As Image"....and try printing one page again....

     

    Beyond that....who knows...try a different PDF reader????

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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