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January 11, 2021
Question

Is there an issue with TT and the IRS? Still haven't received my refund. It was accepted 2/28/20. Pre/post stimulus, showed pending, cannot provide any information again.

  • January 11, 2021
  • 1 reply
  • 0 views
When status was corrected to pending on find my refund, I received the 1st stimulus. Since the 2nd passed, status changed again to "We cannot provide any information about your refund." Still no refund or the 2nd stimulus check. In addition, TT shows my 2019 return is accepted but can not find it when I try to use it to help find my refund either.

1 reply

Cass0317
January 18, 2021

Please click this link. It will direct you to a post answered by another TurboTax agent with the information regarding your 2019 tax return and being in accepted status.