Is there anyone I can call which will talk with me live about my IRS return? I filed 1/28/2020 and it still states it's pending.

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

Was your return accepted?

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Assuming you filed the federal tax return with a tax refund - What exactly does the IRS website for federal tax refund indicate - https://www.irs.gov/refunds

If your tax return was filed on 01/28/2020 it should not indicate Pending.

Pending simply means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet.