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April 18, 2024
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Is this an error? I completed an amended return for Tax Year 2021 using TurboTax online. I received a rejection but it mentions "open your *2023* amended tax return."

  • April 18, 2024
  • 2 replies
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I filed online with TurboTax for tax year 2021, and only recently realized I forgot to add education credits from my 1098-T. I amended the return with this information, triple checked everything, and submitted before the April 15 midnight deadline. I now see it was rejected. I see on the online browser that it is correctly under the 2021 tax year, saying rejected, although there is no option to amend online anymore - I have to download the program. The odd part is that the email I received mentioned logging in to:
To update your return
 
Simply sign in to your TurboTax account and open your 2023 amended tax return. There, you can make any adjustments necessary to successfully e-file your return.

Is the mentioning of 2023 just a typo or is there a chance this may have caused the issue and TurboTax accidentally filed it under 2023 or something? 

Under "What Happened" to cause the rejection, the email states:
What happened
 
/Return/ReturnHeader/FilingSecurityInformation/TotalPreparationSubmissionTs - Data in the return is missing or invalid. Please double check your entries.

Does anybody understand what this is pointing to? I am assuming "SubmissionTs" refers to submission timestamp, something that sounds inconsequential, but I am not certain that is the meaning. Additionally, is there a reason why the online amend feature disappeared and I now have to use the program? I hope this won't affect my ability to submit.

Thanks.
Best answer by CatinaT1

This is just the reject people get when they are not able to file a prior year amendment. You will just need to mail it.

2 replies

April 18, 2024

I am having that same issue

DawnC
Employee
April 18, 2024

TurboTax Online will only e-file, 2023 tax returns and amendments.   If you are amending a prior year return, that is usually done through the desktop software.  Online is only good for the current tax year (2023).    In the amend instructions in the Online version, a download of the prior year software will be available if needed.  

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April 18, 2024

After downloading software for the prior year needed I'm still unable to efile

CatinaT1
CatinaT1Answer
April 18, 2024

This is just the reject people get when they are not able to file a prior year amendment. You will just need to mail it.

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