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March 25, 2021
Question

is Turbotax efile status accurate?

  • March 25, 2021
  • 2 replies
  • 0 views

I had just efiled both fed and state, and was told by turbotax online to wait for email confirmation for accept or reject.  When I checked turbotax online account it says "federal return transmitted 3/25/2021" and with "federal return accepted 3/27/2021".  So does this mean my efile got accepted? 

2 replies

Employee
March 25, 2021

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
April 16, 2021

I have the CD version.  When I open the app and click the status of my efile it says both the State and Federal were accepted BUT I only received an email from Turbo Tax saying the State was accepted.  When my daughter opens the app, it says both the State and Federal were accepted BUT she did not receive any emails from TurboTax confirming this.   What does this mean? How do we know if they were or were not accepted?  Thank you.

VolvoGirl
Employee
April 16, 2021

Well I can tell you that Federal was Accepted if State was.  You can't efile state unless the federal was Accepted first.  Don't know why you and her didn't get emails.  Maybe the email address was entered wrong.  Check your email spam folder or trash.  Maybe they got deleted.  

March 26, 2022

Hi, I filed a week ago and received emails form Turbotax was accepted by Federal and State.  Now today Turbotax is saying I haven't efiled yet.  Who do I believe?  Should I just file again?

VolvoGirl
Employee
March 26, 2022

You probably have another account.  That's common.

 

If you used the Online version you can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?