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January 17, 2020
Question

It never prompted my to put my tax information in when trying to do my taxes so everything is messed up and now i’m getting nothing back? how do i amend and redo it

  • January 17, 2020
  • 1 reply
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1 reply

DoninGA
Employee
January 17, 2020

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.