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March 25, 2025
Question

It’s been 45 days since my federal return was filed and accepted - the where’s my refund site has nothing updated about where my refund is in the process - what can I do?

  • March 25, 2025
  • 1 reply
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Why hasn’t my federal return been processed after 45 days since submission.

    1 reply

    Employee
    March 25, 2025

    TurboTax gets no information from the IRS after you file your return.  Only the IRS can explain the delay.

     

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 3 for all other inquiries
    It should then transfer you to an agent.

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    March 28, 2025

    Thanks! Great help!