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February 15, 2020
Question

It says my Va state return was issued and I did direct deposit but when I just recently checked my account it wasn’t there

  • February 15, 2020
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1 reply

EbonyL122824
February 15, 2020

If you tracked your state return on the state's website using the Where's My Refund tool and it says it has been sent, allow up to 5 business days for your refund to be deposited to your account. If it hasn't been deposited within 5 business days, this may be due to a state offset and you would need to contact your state department of revenue. See the link below on how to do so.

https://www.tax.virginia.gov/contact-us

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