Solved

Last year i guess i used my userid for someone else i filed for. Now im trying to do my own and its brining up the other person. How do i fix this?

Forum|Forum|7 years ago
June 1, 2019
1 reply
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I used my user id for someone i helped file
Now it wont let me do mine how do i fix

TurboTax Online

Best answer by IsabellaG

If you prepared a tax return for a different person using your existing User ID and password, the best thing you can do is create a clean user ID and password for yourself. You can use your same email address, just make a new User ID and password.

IsabellaGAnswer

Employee

If you prepared a tax return for a different person using your existing User ID and password, the best thing you can do is create a clean user ID and password for yourself. You can use your same email address, just make a new User ID and password.

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