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Forum|Forum|6 years ago
October 5, 2019
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TurboTax Premier Online

Employee

Once your return is accepted, TurboTax does not get any information from the IRS or your state. TT will not know when or even if the IRS pulls out your payment. You will have to watch your own bank/credit account to see when they pull the payment. It is entirely up to the IRS. (It is not your "refund" -- it is your tax return.)

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

X

xmasbaby0

Employee

Your post does not say how long ago your return was accepted so we do not know if you are getting worried a few days after e-filing, or months later.

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**